Pizza Nook Essay

OPERATIONS MANAGING PROJECT, PIZZA CORNER

FUNCTIONS MANAGEMENT JOB, PIZZA SPOT

2010

12/7/2010

2010

12/7/2010

Submitted simply by:

Group B11

Tenang Singh PGP/14/066

Anuj Khemkha PGP/14/075

Gesu PGP/14/085

Isha Nag PGP/14/086

Karan MalhotraPGP/14/090

Shruti Prakash PGP/14/0120

Submitted by simply:

Group B11

Aman Singh PGP/14/066

Anuj Khemkha PGP/14/075

Gesu PGP/14/085

Isha Nag PGP/14/086

Karan MalhotraPGP/14/090

Shruti Prakash PGP/14/0120

Acknowledgement

We wish to appreciate our Functions Management Teacher Dr . Sanjay Jharkaria intended for providing us an opportunity to analyze OM almost. Also we all express our sincere thanks to the manager and supportive personnel of Pizza Corner, Calicut for featuring us an opportunity to study their particular firm and then for their co-operation.

Contents

Acknowledgement1

List Of Figures4

Executive Summary5

Introduction6

Regarding Pizza Corner6

Corporate Mission7

The French fries Corner Experience7

Pizza Corner, Focus Shopping center, Calicut8

Pizza Corner's Variety of Products8

Stakeholders10

Process Flow12

Procurement Process12

Checking Of Inventory12

Purchase Placement12

Obtaining Of Order13

Storing13

Buy Taking And Billing Process13

Receiving Order13

System Entry14

Bill Preparation14

Order Preparing Process14

Reception Of Order In Kitchen15

Preparation Of Pizza Base15

Saucing, Cheesing And Topping15

Baking15

Slicing And Packing15

Delivery/Serving Process16

Dine-In16

Takeaway17

Delivery17

Solutions At Pizza Corner18

The Outlet18

Dining Area18

Kitchen19

Service Area19

Storage Area: 19

Washing Room20

Floor Plan20

Other Facilities20

Human Resource21

Operating Several hours Of The Outlet21

Service Strategy22

Service-System Design22

Service Concept24

39 Minutes Or Free25

Caring For Your Health25

Adaptability25

Support Delivery25

Source Utilization And Process Success Analysis26

Operations Strategy28

Location28

Products28

Procedure Design28

Top quality Control28

Assistance Delivery29

Operational Efficiency29

Recommendations31

References32

List of Figures

Figure 1: Stakeholder model, Pizzas Corner11

Figure 2: Techniques at French fries Corner12

Figure 3: Purchase Process, Pizza Corner13

Determine 4: Order Taking and Billing Procedure, Pizza Corner14

Figure five: Order Preparation Process, French fries Corner16

Figure 6: Deliver Model, Lasagna Corner, Concentrate Mall17

Physique 7: Order Distribution Cake, Pizza Part, Focus Mall18

Figure 8: Floor Program: Pizza Part, Focus Mall20

Figure 9: Service Approach Model, Pizzas Corner22

Number 10: Service Process Matrix, Pizza Corner23

Figure 11: Dine-in portion chart 1, Pizza Corner24

Figure 12: Dine-in portion chart two, Pizza Corner24

Figure 13: Service Blueprint, Pizza Corner26

Executive Overview

The statement provides a complete study in the operations with the Pizza Part, Calicut. Pizzas Corner has two outlets in Calicut, one at Focus Mall and the different at Kunnamangalam. The focus of the report can be on the Focus Mall store, whereas Kunnamangalam outlet is also considered. The research covers present and foreseeable future outlook with the Pizza market and the idea offered by the Pizza Corner. The study analyzes various areas of the businesses of the Pizza Corners, which include stakeholder analysis, process examination and work flow analysis in Pizza Corner. The processes with the Pizza Part are divided into four main processes: purchase process, purchase taking and billing procedure, order preparing process and delivery process. The study as well provides the timeline of various procedures at Pizza Corner. Later on, a detailed analysis of the resourced used or owned by the Pizza Nook is provided including the portable resources at the outlet and human resources. An in depth indicative floors plan of the Pizza Corner, Focus Mall is also...

Recommendations: 1 . http://www.pizzacorner.com

2 . http://en.wikipedia.org

3. http://www.3isite.com/articles/pie_in_the_sky.html

4. http://www.domain-b.com/industry/foods/20010220_pizza_dough_1.html

5. http://timesofindia.indiatimes.com/home/opinion/chidanand-rajghatta/indiaspora/Leaning-towards-pizza/articleshow/411530.cms

6. Businesses Management by Richards N Chase, L Robert Jacobs, Nicholas J Aquilano, Ravi Shankar

7. Manager and Staff of Pizza Nook, Focus Shopping mall, Calicut.

8. Manager and Staff of Pizza Nook, Kunnamangalam, Calicut.

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